Heartland Dental (Dental Health Resources) Effingham, Illinois

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Sector: Healthcare Services
Fund: Fund II - Selected Investments
Status: Realized
Leadership: Dr. Rick Workman, CEO

Heartland Dental is a dental practice management and operating company that develops, consolidates and manages primary care dental practices in rural markets. The Company supports dentists by providing critical administrative support including human resources management, accounting, supply and equipment procurement, marketing and customer support, as well as extensive training programs and professional support.

Working together with the Company’s management starting in summer of 1999, we improved Heartland Dental’s IT, human resources, financial reporting, information systems, and policies and procedures. We also implemented incentive programs for dentists and employees and developed a quantitative analysis system for future acquisitions. Working closely together, we were able to grow profitability three-fold over our investment period.